Refund & Cancellation Policy

Last updated: 29 October 2026

This policy applies to payments made to Navkirti for Navkirti School ERP, school websites and related services.

1. Try before you pay

We offer a free trial so you can check the software before paying. Please use the trial to make sure the Services fit your needs.

2. Subscription refunds

• Within 7 days of your first payment: if you are not satisfied, you can cancel and get a full refund of the subscription fee (setup, migration and third-party charges excluded).
• After 7 days: subscription fees are not refundable for the period already started. You can cancel any time to stop the next renewal.
• When you upgrade, the unused value of your old plan is adjusted in the new plan.

3. Non-refundable items

• One-time setup, data migration and training fees once the work has started.
• SMS / WhatsApp credits already used, and domain names registered on your behalf.
• Custom software or website design work already delivered.

4. How to cancel

Email info@navkirti.co.in from your registered email with your institution name and the reason. We confirm cancellation within 2 working days.

5. Refund timeline

Approved refunds are paid to the original payment method (or by bank transfer) within 7–10 working days.

6. Your data after cancellation

Cancelling does not delete your data immediately. You can ask for an export before or after cancellation. Deletion happens only on your written request.

7. Contact

Navkirti · info@navkirti.co.in / +91 85349 62714